Long time lurker, first time poster. Obligatory mobile formatting, yada yada yada. Posting this on my break.

I was working headset when a woman pulls up to the speaker in a Hummer. It’s hard to hear her, so I ask her to speak up a bit. She does, sounding MUCH more annoyed than before. My headset starts to crap out on me, I ask her to repeat herself. She screams ‘is this a joke,’ nearly blowing out my ear. I reply, “No, I’m sorry ma’am, my headset isn’t working properly.” She repeats herself like I’m slow, I store her order, she drives around.

When I approach the window to apologize, she shoots me a nasty look before talking over me, saying the following.

“I don’t want to speak to you, you’re an idiot.”

FML.